Privacy Policy
How NEXORA handles your data on nexoraindustrial.digital
This policy explains how NEXORA Industrial Solutions, Raveschoot 22, 9080 Lochristi, Belgium, handles personal data collected through this website. It covers what is collected, why it is kept, for how long, and how to make a request about it.
Questions about this policy, or about personal data held by the studio, can be sent to [email protected].
Who operates this website
A studio in Lochristi, controlling its own site
This website is operated by NEXORA Industrial Solutions, a software and game development studio at Raveschoot 22, 9080 Lochristi, Belgium. The studio is the data controller for personal data collected through the site: it decides what is collected, why it is used, and how long it is kept.
The controller details you may need for a formal request, or for a question about anything on this page, are set out below. The same address and email are published on the contact page and in the site's footer.
- Postal address
- NEXORA Industrial Solutions
Raveschoot 22
9080 Lochristi, Belgium
What data is collected
Two sources, on two different legal bases
The site collects personal data in two ways, and the two are treated differently on purpose. The first is deliberate: you type it. The second is incidental: the server records it while it serves you the page.
Nothing is collected beyond the two rows on the right, and nothing is collected from visitors who read without contacting the studio.
What you submit
Contact form entries
- Your name, as you enter it Needed to reply
- Your email address Used to answer
- The content of your message Kept for the thread
- Any details you choose to add about the project Optional
What the server records
Ordinary technical records
- IP address of the requesting device Server logs
- Browser and device type Server logs
- Which pages were requested, and when Server logs
- Aggregate counts of visits per page Analytics
The cookie policy covers the small files the site stores in your browser and how to remove them; this page only covers personal data held on the studio's side.
Why it is collected
A studio answer, and an operational one
Every purpose below is one the studio would give a client in an email, not a reason the site might invent later.
Contact form data
Used to answer your message and to correspond with you about a possible project, a collaboration, or a question about the studio's games and desktop applications. Every reply is written by a person at the studio; nothing in the pipeline is auto-generated.
Technical and analytics data
Used to keep the site running, to diagnose faults when a page fails to load, and to understand in aggregate which pages people find useful. The aggregate counts answer a single question: which parts of the ledger readers actually open.
What the data is not used for
Personal data is not sold to anyone. It is not shared with advertising networks, and it is not put into an automated system that makes decisions about you — no profiling, no scoring, no automatic rejection of enquiries.
Legal basis
Why the studio is allowed to hold it
Where the General Data Protection Regulation applies, the legal basis for each purpose is one of the following. If you send a message and the studio never hears from you again, the lawful basis for holding that message is the legitimate interest in responding to enquiries.
Contact form
Steps taken at your request before entering into a possible contract, or the legitimate interest in replying to a business enquiry.
Technical logs
The legitimate interest in operating the website reliably, in diagnosing faults, and in preventing abuse of the server.
Aggregate analytics
The legitimate interest in understanding which pages are read, measured at a level that does not identify an individual visitor.
How long data is kept
Held for as long as it is useful, then deleted
There is no single retention period for everything the site touches, because the two kinds of data have different lifetimes. What matters is that each one has a reason to end.
- Contact form messages
- For the enquiry and a reasonable period after, then deleted
- Technical server logs
- A limited period, then deleted or aggregated
- Aggregate analytics counts
- Kept, because they no longer identify anyone
Sharing and transfers
Who else touches it, and under what rules
Personal data is not shared with third parties for marketing. It may be processed by service providers that host the website or provide email and analytics services, acting on the studio's written instructions.
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Website hosting
The provider that serves the pages holds the technical logs on the studio's behalf and deletes them on the studio's schedule.
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Email service
Contact form messages and their replies travel through the studio's email service. Access is limited to the people who handle enquiries.
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Analytics
Aggregate counts are produced from server-side records. No advertising identifier is attached to a visitor.
Where a provider processes data outside the European Economic Area, appropriate safeguards are used for the transfer — typically the European Commission's standard contractual clauses. You may ask the studio for the specific safeguard that applies to a given provider.
Your rights
What you can ask, and how to ask it
Under the General Data Protection Regulation you may exercise any of the rights below. Send a request to [email protected] with enough detail for the studio to identify you; a reply usually arrives within a month.
The Belgian data protection authority is the Autorité de protection des données / Gegevensbeschermingsautoriteit. If you believe your data has been handled badly, you may lodge a complaint there, and you don't need to go through the studio first.
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Reply within a month
Access
Ask for a copy of the personal data held about you, together with an explanation of why it is held.
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No fee
Correction
Ask for anything inaccurate to be corrected — a wrong name, a stale email address, a detail that has changed since you wrote.
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On request
Deletion
Ask for a message or a correspondence thread to be removed. The studio deletes what it is not required to keep.
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Written request
Objection and restriction
Object to the processing, or ask for it to be limited to storage while a question about your data is being resolved.
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Structured format
Portability
Ask for a portable copy of the data you supplied, in a machine-readable format that you can move to another service.
If a request is refused, the reply explains the reason and tells you how to pursue it further with the Belgian data protection authority.
Changes to this policy
The published version is the one that applies
This policy may be updated if the site's data practices change — a new service provider, a different analytics setup, or a new contact route. The current version is the one published on this page.
Continued use of the site after an update means the updated policy applies to data collected from that point onwards.
Version current on 8 November 2026 · nexoraindustrial.digital
Written to
NEXORA Industrial Solutions
Raveschoot 22
9080 Lochristi, Belgium
Monday to Friday, 9:00 AM – 6:00 PM